MISSION
“Quality with Compassion and Excellence”
We are dedicated to improving the health of the community we serve. We are committed to:
- Providing the highest quality care and service in the prevention, diagnosis and treatment of illness.
- Providing facilities and amenities, which promote the highest quality care, provide comfort and enhance the surrounding community.
- Maintaining the high standard service delivery through a customer focus, wherein we continually strive to understand and exceed the expectations of our customers.
VISION
Caring for Generations”
To be the leader for excellence and innovation in the delivery of Health Care Services and Patient Safety. We want to provide high quality care for all, present and future generation by ‘Caring for Generations’.
CORE VALUES:
The Leadership Team at New Mowasat Hospital believes in a set of core values that create an environment of openness, integrity and innovation in order to achieve excellence in everything we do.
Our employees are the vital link between New Mowasat Hospital and our patients and customers. They're the service we provide and the product we deliver - they're our most valuable resource. Achievement of our vision and mission comes only through the talents and extraordinary dedication our employees bring to their jobs each and every day.
Our values are C.A.R.E
Compassion:
We treat all those we serve with kindness and compassion. Compassion means to understand the condition of others, and to commit oneself to the healing and caring necessary to enhance health and relieve suffering.
Accountability:
We are responsible to perform our duties to the best of our ability, in the most efficient and productive way possible. We take personal responsibility for the services we provide and for the perceptions and experiences of the patients, employees and community. We contribute to the financial viability of the hospital while giving utmost importance and attention to patients’ safety and wellness.
Respect:
We treat co-workers, patients, and vendors with respect and dignity. We honor our diversity and work together as an effective team in which each person understands his or her importance to the team. We are courteous and sensitive to other’s wishes and feelings and act without bias.
Excellence and Ethics:
We have dedicated ourselves to achieving excellence in all aspects of healthcare. Our commitment is to deliver top-notch customer service to all internal and external customers, with the goal of creating satisfied and loyal clients. We encourage individuals to maintain the highest set of standards maintaining honesty and integrity in all dealings.
We complete our duties with steadfast adherence to ethical codes of practice. Each individual accomplishes goals with a positive attitude to ensure that success is obtained through hard work and dedication, and not by shortcuts and quick fixes.