• (+965) 182 66 66

  • Yousef Ben Hamoud Street,

    P.O. Box 6661, Salmiya 22077,Kuwait

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HOUSEKEEPING HELP DESK

JOB SUMMARY

The Helpdesk Clerk serves as the main point of contact between employees and Housekeeping staff for requests for porters, cleaners and making arrangements for meeting/ conferences. Ensures quick and efficient service delivery.

DUTIES & RESPONSIBILITIES
  1. Receives requests from units/departments on email and/or telephone to make arrangements for meetings; in Department, Hospital Auditorium & Conference rooms.
  2. Ensures arrangements for meetings are done at least half an hour before the meeting. Informs the requestor regarding unavailability of any requested items in advance
  3. Arranges Porters & Cleaners and assigns them tasks as per the requests received
  4. Coordinates with Housekeeping Team Leaders for service delivery concerns raised by employees, patients and visitors
  5. Maintains records of requests and confirms the arrangement to the requesting units.
  6. Reviews the NMH Auditorium Calendar to confirm the event occurrences; makes arrangements as required
  7. Performs miscellaneous job-related duties as assigned by the Team Leader - Housekeeping and HOD
  8. Generates/ Prepares daily, weekly and monthly report
  9. Maintain the daily HK Items and amenities for patient room or all the other area
  10. Daily / weekly / monthly basis order to be given to Store and Purchase. Follow up on the same
  11. Any issue pertaining to the related area need to be taken up or raised to HOD
JOB REQUIREMENTS
Education : Secondary School
Experience : Preferably 2 year’ experience in Housekeeping Department