• (+965) 182 66 66

  • Yousef Ben Hamoud Street,

    P.O. Box 6661, Salmiya 22077,Kuwait

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HEAD NURSE-OPD

JOB SUMMARY

The Head Nurse- OPD consults with the Nursing Director concerning administrative, professional and clinical issues, and assumes operational responsibility of the OPD, NMC and GUST. Manages and coordinates the unit; directs and supervises functions and activities; interprets policies, procedures, standards and regulations as appropriate. Performs duties in any nursing capacity as needed.

DUTIES & RESPONSIBILITIES
  • Maintains established departmental policies & procedures, objectives, quality assurance program, safety, environmental and infection control standards. Takes corrective action in the event of violations.
  • Prepares and oversees work schedules; assigns personnel to patients based on acuteness of patient care needs and staff availability.
  • Evaluates work performance and make recommendations for personnel actions.
  • Directs maintenance of departmental facilities, equipment, supplies and materials to promote efficiency, health, comfort, and safety of patients and staff.
  • Maintains a safe, comfortable and therapeutic environment for patients and families in accordance with Hospital standards.
  • Prepares written documentation as required by the profession and the department. Periodically reviews department’s policies and procedures, updates and amends with current information.
  • Ensures accurate maintenance of patients’ medical records and confidentiality of information contained therein. Maintains all required reports, records, statistics, etc.
  • Prepares quarterly report of all assigned activities.
  • Identifies and reports to the Nursing Director, areas of nursing care delivery that requires in-service education and initiates action to correct the problem.
  • Maintains awareness of ongoing Quality Assurance studies within the unit; assists in the implementation of corrective actions determined necessary.
  • Adjusts staffing to meet needs and to provide adequate coverage of unit during off shift and consults the department manager for long term staff adjustments.
  • Consults with Nursing Administration concerning management of assigned units and all related matters. Initiates activities that promotes nursing and generates new avenues for increase of revenues.
  • Assists attending physicians and aids patients and families as needed in times of stress or crisis.
  • Enhances professional growth and development through participation in educational programs, current literature, in-service meetings, and workshops
  • Attends meetings as required, and actively participates on committee as directed.
  • Performs other related duties as assigned by the Nursing Director.
  • KEY CONTACTS
    INTERNAL:
    1. Visiting Doctors/Other NMH Physicians
    2. Heads of other Departments
    3. Medical Services Staff (Lab., Pharmacy, Radiology etc.)
    4. Support Service Staff (Reception, Dietary, HK etc.)
    EXTERNAL:
    1. Patients
    2. Patient Relatives and Friends
    3. External Clinic Coordinator/Secretary
    JOB REQUIREMENTS
    Education : Bachelor’s Degree/Diploma in Nursing preferably with Post Basic/Graduate Certificate/Diploma in Ambulatory Nursing Care. Current CPR/BLS certification. 1st Line Management Certificate/Diploma is an advantage.                                                                                                Licensing: Valid License from Ministry of Health to work as a Registered Nurse
    Experience :

    7 years’ clinical experience, preferably with 5 years in Emergency/Ambulatory Care Facility. 3 years’ work experience as a Head/In-charge in the same field and /or 2 years in a supervisory post. Service for more than 5 years in NMH is preferred.

    OTHER SKILLS:

    Technical: Knowledge and proficiency in fundamental nursing procedures such as IV Therapy, ECG vitals, medication administration and drug calculation, proper wound management, naso-gastric tube insertion, documentation, etc. Knowledge of sterilization techniques, safety measures, good hygiene, environmental sanitation and infection control standards. Acquainted in different medical apparatus or equipment.

    . Administrative Skills:Decision Making and Teaching skills; Self-Motivated, Flexible and Adaptable; Ability to Multi-Task, take Initiative, Assess, Organize ,Prioritize and Work under pressure without supervision Soft Skills:Excellent Communication and Inter-personal skills.
    Computer Skills: MS Office (Word, Excel, Outlook) and Internet Language Skills:Good in written and spoken English, Arabic is an advantage.
    PHYSICAL & WORKING CONDITIONS
    • Works primarily in an air conditioned, well-lighted and comfortable health care facility, while also exposed to infections and close contact with the patients.
    • May have to work long hours, in shifts and be available to deal with departmental exigencies
    • Prolonged, extensive, or considerable standing/walking and moving. Occasional reaching, stooping, bending and kneeling.
    • May experience work related pressure.